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Who we are
Founded in 2008, Lance embodies a legacy of over 15 years
servicing the gulf coast region. Our unwavering commitment to safety serves as the bedrock of our operations, ensuring that every action is guided by the well-being of our team and clients. Embedded within our culture are values that prioritize hard work, intelligence in execution, collaboration, integrity, and accountability. We believe in doing the right thing, not just for ourselves but for all stakeholders involved.
When you partner with Lance, you are not merely engaging a service provider; you are aligning with a dedicated team committed to upholding these principles at every turn. Our meticulous quality control measures guarantee excellence in every aspect of our service, while our precise invoicing reflects our commitment to transparency and trust.
When you partner with Lance, you are not merely engaging a service provider; you are aligning with a dedicated team committed to upholding these principles at every turn. Our meticulous quality control measures guarantee excellence in every aspect of our service, while our precise invoicing reflects our commitment to transparency and trust.
SAFETY
Safety is the cornerstone of everything we do. We understand that the equipment we provide plays a crucial role in our customers’ projects, and ensuring the safety of everyone involved is our top priority. By maintaining the highest safety standards, we protect our employees, customers, and the communities where we operate.
Our commitment to safety is reflected in:
Rigorous Equipment Inspections:
Every piece of equipment undergoes thorough inspections and maintenance before it leaves our facility to ensure it meets or exceeds industry safety standards.
Ongoing Training:
We provide continuous safety training to our employees and educate our customers on the proper and safe use of our equipment.
Proactive Risk Management:
We assess and mitigate risks in every aspect of our operations, from equipment handling to on-site support.
At Lance Rental, safety isn’t just a policy—it’s a culture. We believe that by prioritizing safety, we build trust and deliver peace of mind to our customers, allowing them to focus on their projects with confidence.
Customer Service:
It just means more!
At Lance Rental customer service just means more! We understand that our success is built on the trust and satisfaction of our customers. That’s why we are committed to being available 24/7 to meet your needs, ensuring that you have the support you need whenever you need it.
Communication is key: We keep our customers informed about their orders every step of the way to manage expectations and build lasting trust. We believe that timely delivery is not just a goal but a critical component of your success, and we work diligently to ensure that your orders arrive when you need them.
We take pride in understanding and meeting your unique needs: Every job is different, and we are dedicated to providing tailored solutions that align with your specific requirements. At the heart of our customer service is a commitment to excellence, reliability, and a partnership approach that helps you achieve your goals.
Accurate Invoicing
We understand that unexpected charges on an invoice can lead to unnecessary hassle and extra work for your team. That’s why we are committed to providing accurate invoicing as a key part of the Lance Rental experience. We go the extra mile to ensure that every invoice you receive is clear, precise, and reflects only approved charges. When you choose to work with us, you can trust that our billing process is transparent, streamlined, and designed to eliminate surprises, so you can focus on what truly matters—getting the job done.
Quality Assurance
Quality assurance is our top priority. We are committed to delivering products that not only meet but exceed our customers’ expectations. Our rigorous quality assurance processes are designed to ensure that every product is meticulously tested and validated to work flawlessly in our customers’ specific applications.
As part of our commitment, we have implemented the Pump Touch Program, which ensures that each pump is hand-inspected and fine-tuned by our skilled technicians before it reaches our customers and while it is on your site. This extra level of care allows us to verify that every pump operates to its full potential, providing reliable performance tailored to your unique requirements.
As part of our commitment, we have implemented the Pump Touch Program, which ensures that each pump is hand-inspected and fine-tuned by our skilled technicians before it reaches our customers and while it is on your site. This extra level of care allows us to verify that every pump operates to its full potential, providing reliable performance tailored to your unique requirements.
